https://cdn.shopify.com/s/files/1/0249/5997/5510/files/Mood_Ring_Thick_Square_v2.m4v?2187

Mood Ring: Thick

RM20.00

MOOD RING
Reveals your emotions through thermotropic liquid crystals that changes colour according to your body heat, made for him & her

PRODUCT INFO

Dimensions	Approx. 6mm (H) X 1mm (W)
Colour	No default colour (changes throughout the day)
Material	Copper (rust-resistant)
Care Tips	Fragile! Surface is highly prone to damage from physical pressure (i.e. bumps from dropping, pressing/ knocking the ring against a hard object), to take off before showering

Allow for minor production irregularities (i.e. scratches, dents, black dots/ lines) on product's shape and/ or surface

US	CIRCUMFERENCE (MM)
5	49
6	53
7	56
9	59
10*	62

*Size 10 is only available for Mood Ring: Thick

**HOW DO I MEASURE*?**

STEP I
Take a piece of string, ribbon, thread, or a thin strip of paper and wrap it around your finger, close to your knuckle to measure the circumference of your finger

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in millimetres (mm)

*TIP: Measure the finger you would like to wear it on. If you can't find a ring size that fits, consider a larger/ smaller finger, you might just find a size that fits!

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

MOOSH Basics: Unity

RM15.00

MOOSH BASICS
Effortless everyday bracelets, handmade for him & her

PRODUCT INFO

Symbol/ Charm Size	Approx. 12mm
Material	Brass
Colour	Antique bronze
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Allow for minor production irregularities (i.e. scratches, dents) on product's shape and/ or surface

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

BUMI Rose Quartz Bracelet

RM15.00

BUMI COLLECTION
Effortless birthstone bracelets, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Rose Quartz
Stone Size	Approx. 8mm
Stone Colour*	Light pink (translucent) *Colour(s)/ patterns are unique for every stone
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

BUMI Moonstone Bracelet

RM15.00

BUMI COLLECTION
Effortless birthstone bracelets, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Moonstone
Stone Size	Approx. 6 - 7mm
Stone Colour*	White (translucent) with a rainbow/ blue glow *Colour(s)/ patterns are unique for every stone
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

BUMI Bloodstone Bracelet

RM15.00

BUMI COLLECTION
Effortless birthstone bracelets, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Bloodstone
Stone Size	Approx. 8mm
Stone Colour*	A mix of red, maroon, white, black *Colour(s)/ patterns are unique for every stone
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

Lapis Lazuli Birthstone Ring

RM30.00

BIRTHSTONE RINGS
Effortless birthstone rings, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Lapis Lazuli
Stone Size	Available in Small (Approx. 6mm) & Large (Approx. 8mm)
Stone Colour*	A mix of blue, gold, white *Colour(s)/ patterns are unique for every stone
Ring Dimensions*	Approx. 17mm (Inner Diameter) X 3mm (H) X 1mm (W) *Adjustable
Ring Material	Brass (rust-resistant)
Care Tips	Best to keep away from long exposure to water to preserve durability of product

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

Labradorite Birthstone Ring

RM30.00

BIRTHSTONE RINGS
Effortless birthstone rings, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Labradorite
Stone Size	Approx. 8mm
Stone Colour*	Grey (translucent) with a hint of rainbow/ blue glow *Colour(s)/ patterns are unique for every stone
Ring Dimensions*	Approx. 17mm (Inner Diameter) X 3mm (H) X 1mm (W) *Adjustable
Ring Material	Brass (rust-resistant)
Care Tips	Best to keep away from long exposure to water to preserve durability of product

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

BUMI III Bracelet: Labradorite

RM45.00

BUMI III COLLECTION
Effortless birthstone bracelets, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Labradorite
Stone Size	Approx. 6 - 7mm
Stone Colour*	Grey (translucent) with a yellow/ blue glow *Colour(s) & patterns are unique for every stone
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Other Material(s)	Assorted brass beads
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

BUMI III Bracelet: Turquoise

RM30.00

BUMI III COLLECTION
Effortless birthstone bracelets, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Turquoise
Stone Size	Approx. 6mm
Stone Colour*	Turquoise *Colour(s) & patterns are unique for every stone
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Other Material(s)	Assorted brass beads
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

BUMI III Bracelet: Lava

RM30.00

BUMI III COLLECTION
Effortless birthstone bracelets, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Lava
Stone Size	Approx. 6mm
Stone Colour*	Black *Colour(s)/ patterns are unique for every stone
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Other Material(s)	Assorted brass beads
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

BUMI III Bracelet: Lapis Lazuli

RM45.00

BUMI III COLLECTION
Effortless birthstone bracelets, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Lapis Lazuli
Stone Size	Approx. 6mm
Stone Colour*	A mix of blue, gold, white *Colour(s) & patterns are unique for every stone
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Other Material(s)	Assorted brass beads
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

MOOSH Basics: Hamsa

RM15.00

MOOSH BASICS
Effortless everyday bracelets, handmade for him & her

PRODUCT INFO

Symbol/ Charm Size	Approx. 10mm (W) X 12mm (H)
Material	Brass
Colour	Antique bronze
String Type	Elastic/ Slip-on for an effortless wear (non-adjustable)
String Size	Approx. 1mm (thickness)
String Colour	Black
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Allow for minor production irregularities (i.e. scratches, dents) on product's shape and/ or surface

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.

MANTRA Lava & Turquoise Bracelet

RM69.00

MANTRA COLLECTION
Keeping you zen when you're on-the-go, handmade for him & her

PRODUCT INFO

Birthstone/ Gemstone	Lava & Turquoise
Stone Size	Lava (approx. 6mm), Turquoise (approx. 6 x 2mm)
Stone Colour*	Black & turquoise *Colour(s)/ patterns are unique for every stone
String Type	3 - 4 layers of durable elastic cords (non-adjustable)
String Colour	Black/ Brown
Other Material(s)	Brass beads (approx. 6 X 2mm)
Care Tips	Best to keep away from long exposure to water & sunlight to preserve the elasticity of the string

Due to its natural composition, minor irregularities, scratches, cracks, dents on stone's shape and/ or surface may be visible

BRACELET SIZE	WRIST SIZE (CM)
Junior 3 - 4 Years	10.5 - 11.4
Junior 5 - 6 Years	11.5 - 12.4
XS	12.5 - 13.4
S	13.5 - 14.4
M	14.5 - 15.4
L	15.5 - 16.4
XL	16.5 - 17.4

-

HOW DO I MEASURE MY WRIST?

STEP I
Take a piece of string, ribbon, thread, or a thin paper strip and wrap it tightly around your wrist (best to not add any spaces in between)

STEP II
With a pen, carefully mark and cut the point where it overlaps/ meets

STEP III
Measure the length in centimetres (cm)

-

WHAT ARE MY SHIPPING CHARGES?

West Malaysia	RM7
East Malaysia	RM10
Other Countries	N/A until further notice

Shipping is FREE* for orders with a total spend of above RM75 (total spend excludes discounts/ promotional products).

These charges will automatically compute during checkout prior to the completion of your order.

*Only applicable for orders delivered within Malaysia.

-

WHAT IS THE DELIVERY TIME?*

Allow us 1 - 3 business days to prepare your order. Once your order is ready, the delivery process may take up to 1 - 3 business days. Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

*Only applicable for orders delivered within Malaysia.

-

HOW DO I TRACK MY ORDER?

Click the 'Track' link in your shipping confirmation email (this may be redirected to your Spam/ Junk folder)

-

WHY IS MY ORDER LATE?

Here are some possible reasons your delivery might be late:

Your order was shipped during our sales and promotions season
Your order was placed during a local public holiday
There were unpredictable circumstances beyond our control

-

MY ORDER IS SENT TO THE WRONG ADDRESS, WHAT DO I DO?

At times, PosLaju’s Track & Trace system may show that your package is sent to a different state or address, but rest assured, it’s on the right track.

However, if there are no changes in updates reflected within 3 business days on PosLaju’s Track & Track system, quickly notify us here.

Business days include Monday - Friday, from 9 AM - 5 PM, excluding national holidays in Malaysia.

-

DO YOU DELIVER TO OTHER COUNTRIES?

Due to COVID19, we are currently only able to deliver orders to Singapore.

-

WHAT SHOULD I DO IF I’M UNABLE TO RECEIVE MY PACKAGE AT THE TIME OF DELIVERY?

For unsuccessful delivery attempts, PosLaju may offer the following solutions:

SOLUTION I:
Self-Pick Up at a designated post office

You will receive a note on your doorstep with instructions on where you can collect your package

SOLUTION II:
Self-Pick Up at the nearest PosLaju Ezibox facility

You will receive an SMS informing you that your package is currently at an Ezibox facility along with a secure one-time PIN number that you will need to key into the Ezibox machine to open the locker
To collect your package at the designated Ezibox facility within 48 hours from receiving the SMS

What’s PosLaju Ezibox?
It’s a 24/7 machine operated pick up point (locker) designed as an alternative method of delivering packages for unsuccessful home deliveries.

-

WHAT SHOULD I DO IF I RECEIVED THE WRONG PRODUCT(S)?

Share the details of your situation here. Visual evidence (i.e. photos, videos) of the products may be requested to expedite the process.

-

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

Feel free to submit your inquiries here and we'll be more than happy to assist.