TERMS & CONDITIONS

Welcome to www.mooshstore.com! By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree to these Terms, please do not use this website.

ACCOUNT REGISTRATION/ PURCHASES

To make purchases on our website, you have an option to create an account or to checkout as a guest - both will require your personal information (e.g., name, address, contact). By doing so, this means you agree to provide accurate and complete information when creating your account or to make a purchase with us and to update it as necessary to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

PURCHASES

By placing an order on our website, you are offering to purchase a product or service subject to these Terms. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at our discretion.

PAYMENTS

Payments for products or services must be made through the payment methods available on our website. You agree to provide accurate payment information and authorise us to charge your payment method for the total amount of your order.

DELIVERY

We will make reasonable efforts to deliver your order within the estimated delivery time. However, we are not liable for any delays or failures in delivery that are beyond our control. If you fail to receive your order upon the delivery attempt, we are not liable for any damages or costs incurred.

EXCHANGE/ RETURNS

Exchange/ return request(s) must be made within 3 days from receiving your product(s) and returned to us within 7 days following this period. The delivery date listed under your tracking number will be considered as the day your order was delivered to you.

If the product(s) appears damaged/ used (visible wear and tear/ bodily fluids residue), the exchange request will be voided and a delivery fee will be requested to return the product(s) back to you. Return and refund is not available for/ if:

  • Product(s) with minor size discrepancies and irregularities that has been disclosed on our product pages
  • Reports on damages made after 3 days from receiving your product(s)
  • Product(s) reported damaged after use or worn (visible wear and tear/ bodily fluids residue)
  • Returned orders (to MOOSH) due to unsuccessful delivery attempts
  • Change of mind

CONTENT OWNDERSHIP

All content on our website, including text, images, logos, and other materials, is owned by or licensed to us and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

DISCLAIMERS AND LIMITATION OF LIABILITY

Our website and its contents are provided on an "as-is" basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of our website or the accuracy of its content. To the fullest extent permitted by law, we disclaim all liability for any damages arising from the use of our website, including but not limited to direct, indirect, incidental, and consequential damages.

CHANGES OF THESE TERMS

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

CONTACT US

If you have any questions about these Terms or our website, feel free to contact us.